GymMate ("we", "our", "us") provides gym management software for gym owners and their members. This Privacy Policy explains how we collect, use, and protect your information when you use the GymMate mobile application.
Account Information: When you register, we collect:
Usage Data: We automatically collect:
Health & Fitness Data (Optional): If you use workout or diet tracking features:
Payment Information: Processed via Razorpay. We do not store full card or bank details on our servers.
We do not sell your personal data to third parties for advertising purposes.
We share data only with trusted service providers necessary to operate GymMate:
Between gym owners and members: gym owners can view attendance records, membership status, and activity data of members registered at their gym. Members' data is only accessible to their registered gym's owner.
We may disclose information if required by Indian law, court order, or governmental authority.
Your data is stored on MongoDB Atlas servers. We implement the following security measures:
While we take security seriously, no system is 100% secure. Please use a strong, unique password for your account.
We use Firebase Authentication by Google for phone number OTP verification. Your phone number is used to:
Phone numbers are processed by Firebase per Google's Privacy Policy. We store your phone number in our database linked to your account.
Payments are processed by Razorpay. GymMate does not store credit card numbers, debit card details, or bank account information on its servers. Razorpay processes transactions per their Privacy Policy.
We store transaction IDs, payment amounts, and subscription status to manage your account. Wallet credits and referral earnings are stored in our database.
Wallet withdrawals are subject to a 12% deduction (2% payment gateway fee + 10% TDS as per Indian tax law).
Under applicable Indian data protection laws, you have the right to:
To exercise these rights, contact us at the email below. We will respond within 30 days.
Account Deletion: You can delete your account from Settings → Danger Zone in the app. Deletion is permanent and removes all your data from our servers within 30 days, except data required for legal or tax compliance.
GymMate is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete such data.
We may update this Privacy Policy from time to time. We will notify you of significant changes via:
Continued use of GymMate after changes constitutes your acceptance of the updated policy.
Questions about this policy? Reach out: